Privacy Policy


1. Data Collection & Ownership

  • Any data retrieved, processed, or stored on your behalf remains your property.
  • We will only use your data to provide logistics insights, optimization, and related services.
  • Your data will not be sold, shared, or otherwise distributed to third parties for marketing or commercial purposes.
  • You may request the deletion of your data at any time, subject to our data retention policies.
2. Authorization to Access Carrier Data
By using Mosaic, you grant us permission to:
  • Access, retrieve, and process data from third-party carrier platforms on your behalf.
  • Act as your agent to collect this data via APIs, automated tools, or manual retrieval.
  • Use this data solely to enhance your logistics operations and improve service efficiency.
  • Store and process this data securely in compliance with applicable regulations.
3. User Credentials & Security
To facilitate data retrieval, you may be required to provide login credentials for third-party carrier platforms. By doing so, you acknowledge that:
  • You have the authority to provide such credentials.
  • Mosaic is authorized to use the credentials only for retrieving and analyzing data.
  • Credentials may be securely stored using industry-standard encryption and security protocols.
4. Third-Party Access & Liability
  • Mosaic acts solely as an authorized agent when retrieving data on your behalf.
  • We are not responsible for disruptions, account restrictions, or policy violations imposed by third-party carriers.
  • We do not guarantee the accuracy, completeness, or availability of third-party data.
  • We shall not be held liable for account suspensions, terminations, or access issues resulting from carrier policies or system changes.
  • We are not responsible for unauthorized access to credentials or data, except in cases of our gross negligence or willful misconduct.
5. Customer Responsibility
  • You are responsible for complying with the terms and conditions of third-party carrier platforms.
  • You will not hold Mosaic liable for any policy violations, access restrictions, or service disruptions imposed by carriers.
  • You agree to indemnify and hold Mosaic harmless from any claims, damages, or disputes arising from data retrieval on your behalf.
6. Service Continuity & Changes
  • Mosaic reserves the right to modify, suspend, or discontinue data retrieval methods due to carrier policy changes, system updates, or operational considerations.
  • We will make reasonable efforts to notify you of significant changes affecting your data access and retrieval.
7. Data Protection & Compliance
  • Mosaic implements industry-standard security measures to protect your data.
  • We comply with applicable data protection laws and regulations relevant to our services.
  • If required by law, we may disclose your data to regulatory authorities, but we will notify you unless legally prohibited.
8. Your Rights & Contact Information
  • You have the right to request access, modification, or deletion of your data.
  • If you have any concerns about data security, access, or compliance, contact us at [Insert Contact Information].