Mosaic Data Access & Authorization Terms


1. Customer Data Ownership & Usage
By using Mosaic, you acknowledge and agree that:
  • Any data retrieved on your behalf is your property, and you retain full ownership.

  • Mosaic will only use this data for analysis purposes to provide insights, optimization, and related logistics services.

  • Mosaic will not sell, share, or otherwise distribute your data to third parties for marketing or commercial purposes.

  • You may request the deletion of your data at any time, subject to our data retention policies.

2. Authorization to Access Carrier Data
By using our platform, you grant Mosaic permission to access, retrieve, and use data from third-party carrier platforms on your behalf, including data obtained via APIs, automated methods, or manual retrieval processes.
You acknowledge that:
  • You are authorizing Mosaic to act as your agent to collect this data.

  • This access is solely for the purpose of enhancing your logistics operations and improving service efficiency.

  • Mosaic may store and process this data securely in compliance with applicable regulations.

3. User Credentials & Security
To facilitate data retrieval, you may be required to provide login credentials for third-party carrier platforms. You acknowledge and agree that:
  • You have the authority to provide such credentials.

  • Mosaic is authorized to use the credentials only for retrieving and analyzing data.

  • Credentials may be securely stored using industry-standard encryption and security protocols.

4. No Liability for Third-Party Access & Data Retrieval
You acknowledge that Mosaic is acting solely as an authorized agent in retrieving data on your behalf. As such:
  • Mosaic is not responsible for any disruptions, account restrictions, or policy violations imposed by third-party carriers.

  • Mosaic does not guarantee the accuracy, completeness, or availability of third-party data.

  • Mosaic shall not be held liable for any account suspensions, terminations, or access issues resulting from carrier policies or system changes.

  • Mosaic shall not be liable for any loss, damages, or claims arising from unauthorized access to credentials or data, except where caused by Mosaic’s gross negligence or willful misconduct.

5. Customer Responsibility
You agree that:
  • You remain responsible for complying with the terms and conditions of third-party carrier platforms.

  • You will not hold Mosaic liable for any policy violations, access restrictions, or service disruptions imposed by carriers.

  • You will indemnify and hold Mosaic harmless from any claims, damages, or disputes arising from data retrieval on your behalf.

6. Service Continuity & Changes
Mosaic reserves the right to modify, suspend, or discontinue data retrieval methods at any time due to carrier policy changes, system updates, or other operational considerations.